Providers

The medical industry continues to consolidate, resulting in increased headwinds for independent providers who have to contend with lower reimbursement rates and medical businesses absorbing their patients. HEDIS will play an increasing role for CMS, meaning more time spent on administrative work for you, and less time focusing on the true value you provide to patients - healthcare treatment.

Further, successful practices often lack the time and resources to concentrate on the business side, particularly in the areas of Marketing and Retention. Among other things, aggressive cold-call insurance sales tactics incentivize patients to switch providers. The resulting patient attrition often occurs unnoticed. But most importantly, you can prevent this with the right marketing and retention strategy. 

I have worked closely for years with many exceptional providers. These relationships have been built on mutual trust. As an extension to their practice, I plug the retention hole by ensuring any insurance needs are addressed in-house and submitting reports to staff for each patient I am in contact with. This both protects the patient's needs as well as the practice.

For practices with an open panel, a customized marketing strategy is important, which may include mailers, public speaking engagements, flyers, and leveraging my strategic relationships to funnel new patients into the practice.

As an extension to your practice, my job is to take on all insurance-related issues and lighten the load of staff so they can devote more of their time serving patients.